Privacy Policy

Effective Date: September 18, 2025

Stone & Sky Retreats (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when booking or participating in our retreats, visiting our website, or communicating with us.

1. Information We Collect

When you book a retreat or interact with us, we may collect:

  • Personal details: name, email address, phone number, mailing address.

  • Payment information: credit/debit card details, billing address (processed securely through Stripe; we do not store your full card information).

  • Travel-related details: room preferences, dietary needs, emergency contacts, and other information you voluntarily provide.

  • Technical information: IP address, browser type, and basic analytics data when you use our website.

2. How We Use Your Information

We use the information we collect to:

  • Process bookings, payments, and installment plans.

  • Communicate important details about your retreat (confirmations, updates, reminders).

  • Provide customer support and respond to inquiries.

  • Improve our services and website.

  • Comply with legal and financial obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your data only with:

  • Service providers: such as Stripe (payment processing), HighLevel (booking system), and email providers.

  • Retreat partners/vendors: only as necessary to deliver retreat services (e.g., lodging, catering, activity providers).

  • Legal requirements: if required by law, regulation, or court order.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. All payment transactions are processed securely through Stripe.

5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Request a copy of the data we hold about you.

  • Withdraw consent to certain uses of your data.

To exercise these rights, please contact us at [Insert Contact Email].

6. Data Retention

We retain personal data only as long as necessary to fulfill retreat bookings, meet legal requirements, or resolve disputes.

7. Cookies & Tracking

Our website may use cookies or similar technologies for basic analytics and to improve user experience. You can disable cookies in your browser settings, but some site features may not function properly.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date at the top.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Stone & Sky Retreats
Email: hello@stoneandskyretreats.com